Still recovering from over a week of sleep-deprived days this month, but it was worth it. Attendance was up this year for Interactive, rumors have been flying that perhaps it was up around 30% over last year. There were so many events and panels this year that some even spilled out of the traditional convention center to neighboring hotels, as far as 6+blocks past to the Sheraton. Which as it has also been stated is where the “real” technology panels and talks happened, away from the fray of wild crowds and parties that surrounded the convention center.

Making a broad statement off of all the panels I attended this year. I have to say most were definitely either a hit or miss…none of which fell in-between, often dependent on the quality of the moderator or ability of the moderator to draw out insights and guide the panel, and since SXSW deploys the scalable way of voting up panels to determine who will speak this leads to panels that have popular speakers (but that doesn’t guarantee the best speakers) or topics, perhaps just ones that are deemed mainstream.

One primary example, well based off my experience, that stands out in my mind is the “SXSW panel: Fan to Fanatic: True Blood’s Marketing Hook” I will admit, I am a fan…Why else would I go, right? In short all I have to say is, Alan Ball was missed/needed. I found that for a show with such vision and impact, that has become so well known, and has such a brilliant marketing team behind it, that they couldn’t carry the attention of well… ironically, their audience. Fortunately, given the vast assortment of panels, the opportunity to find certain topics is available, providing you can easily get to the physical location. I did find the SXSWi app with schedule updater so very handy in planning my day-to-day activities and was able to jump topics on certain panels that ended up not capturing my interests for very long.

I found the importance of networking during SXSW and understanding various social networks very useful and almost bordering as a complete necessity. I attended SXSW when Twitter* first launched, yet this year there were no clear rivals or new-kids-on-the-block/breakout technologies. In my opinion it is because there is an over saturation of products, currently–while innovation certainly isn’t stifled the number similar or ‘like’ products is hard to fathom let allow encourage novices to sift through. (*however that being said Twitter is in it’s fifth year, and coined at hitting over 140 million tweets a day, that’s one hell of a network. Happy Birthday Twitter!)

Among some of the coolest tools I found was SMS/app chat, GroupMe (enables intimate discussions with your most immediate circle) and to which admittedly I have been using for over half of a year now and am pleased to note that it keeps my monthly texting costs at bay within my social circle, but it is NOT new to me. However, during SX it was definitly being heavily used and promoted by this so to speak “early adopter crowd”, even the press picked up on this new trend. * Check out Group-Me Panel highlight reel for info

What about mass broadcasting panels and topics to networks like Twitter, Facebook? Well again, I congratulate the developers behind the SXSWi app, as it was not only a fantastic tool for scheduling, but also went a step further to integrate Gowalla’s location check-in and direct topic post to feed through both Twitter and Facebook. I was impressed almost more-so than with the panels I attended.

This brings me to another point. I found my off-line networking experience to be more prominent in providing me with new resources and contacts then I had experienced in quite a while. While I feel that at times some clients express that online networking can seem like a bizarre and mysterious world to traditional ‘offline’ professionals.  That world is moving at such a rapid pace, but my response is you know more than you think. All social networking leads back to you, me and our interrelation. Many social networking users are loosing site of that including myself at times. It very easy to hide behind the screen.

Upon doing a little discovery on this progression, after one of my many social networking events this SXSW I came across a neat study that boils down off-line to on-line networking to a few base principles.  Here are five ways to translate your existing networking skills onto the Internet environment and vise-versa from Pundit’s entrepreneurs a guide for social media.

*Side note, being a member I have to state my excitement, that the AIGA Launched Design for Good this SXSWi, Asking Members to Donate 5% of Their Time to Social and Civic Causes. NOTE: A positive way to promote your company through social networking is to engage your followers!

1.  Never Sell at Networking Meetings (over saturation)
On the web, forums, comments, and social media sites are your ‘networking meetings’.  Leaving shallow comments at every tangentially relevant site and only recommending your own stuff is the online equivalent to that guy working the room with a thousand business cards.  It’s better to make just a few quality contacts who don’t think you’re a jerk.

2.  Perfect Your Pitch
Offline we learn to craft our speech, a 30 second commercial so to speak to get across who we are and what we do.  On this point, the Internet is definitely your friend.  The profile is your online counterpart to this high-speed sales pitch.  The wonderful thing is you have the opportunity to get these first impressions just right and to adjust them over time.

3.  Give Before You Get
The surest way to foster goodwill both online and off is by being generous with your support.  Want more traffic?  Post lots of links.  Need help with your site design?  Give away what you’re good at.  The key is to offer without expectation of reciprocation.  When you make a habit of giving, the help you need seems to show up automatically just when you need it.

4.  Make Appointments to Network
The Internet is 24/7.  There may be some live chats or forums where people agree to attend during the same real time, but for the most part your networking is not going to be done concurrently.  In other words, you’re likely to have conversations over a staggered period of time.  In order to carve out the necessary time to catch up with online contacts, schedule networking on your calendar just as you would the business building breakfast organized by your traditional professional association.

5.  Patience is THE Virtue
It takes time to build up a network, any network.  It can be difficult at first to observe the effects of your diligent networking when you don’t see your new contacts out for drinks or in line at Starbucks.  How will you know you’re making progress?  The truth is networking is an art, not a science.  It’s difficult to measure – online or off – how your efforts are paying off.  But ask anyone who makes networking a regular part of their professional life and you’ll get a handful of anecdotes about the power of schmooze.

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Web Anywhere: Mobile Optimization With HTML5, CSS3, JavaScript

Bruce Lawson knows his stuff, and really calls out some philosophical problems many developers (myself including) carry around with us. He quickly dismisses the idea of a “mobile web” or a “tablet web”, and makes a pretty strong case against separate sites for mobile users. Many of the new technologies in HTML5 can be used to progressively enhance the web experience, especially for smarter mobile browsers, without causing problems for older browsers. Javascript libraries, he argues, have become a crutch for many developers who should maybe write their own code if possible to avoid sending heavy JS files across the wire. Most of this stuff I already knew, but Bruce really brought it all together and made me think about the diverse needs of all web users.

Designing iPad Interfaces – New Navigation Schemas

I had no idea what to expect here, but Lynn Teo changed the way I approach iPad design. Before, I think I conceptualized the iPad as really just an iPhone with more screen space. Lynn describes the iPad (and similar tablets) as a new form factor, and as such it has its own set of rules for what works from a design perspective. After going through some theory, she jumped into some real-life iPad design samples that seemed to be pretty powerful. Her presentation sure kicked the pants off of Microsoft’s boring follow-up “The Future of Touch User Interface Design” talk.

Creative JavaScript and HTML(5) Visual Effects

2+ hours of what can be done with HTML5 canvas. Creating Flash-like graphics with javascript is a pretty exciting notion, and Seb Lee-Delisle walked us through how to start doing this. Sadly, though, until IE supports it, canvas will only be able to be used for non-essential bells and whistles. Maybe in a few years time that will change.

CSS3: Beyond the Basics

This panel had a LOT of ground to cover; there is so much to be done with CSS3, and it changes almost on a weekly basis. I learned a couple of new things about gradients, including a way to create a very simple faux column effect. I had no idea about background-size, which is something I’ve always had to with some nasty javascript. I took pages of notes and picked up a couple new css tricks to add to my arsenal. While there are still some holes in terms of browser support of CSS3, many of these techniques can be used in a progressive enhancement fashion, gracefully degrading in IE. And for webkit mobile browsers, these tricks are ready to use.

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I did get a chance to check out John Battelle’s interview with WordPress founder Matt Mullenweg. Not a lot of technical talk, but it was fun to hear how WordPress came to be, and where it’s going. Apparently 12% of the web is powered by WordPress – a pretty staggering statistic. I loved Matt’s philosophy on ads – keep out of site, and only serve them up to non-Firefox users – #Mullenweg.

Caught the end of Google VP of Consumer Products Marissa Mayer’s presentation. Apparently Google was actually making plans to provide maps and Streetview for public indoor spaces as well – neat! – #MarissaGoogle.

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As a designer, it is important to wear multiple hats in order to be able to adapt to a number of clients from different backgrounds, and also to be able to approach each project with a fresh perspective. I am inclined to think that designers are somewhat like actors in that they create an identity for a product, and put it in context – much like an actor does with any role.

Now, web and print are merely media through which a designer can express his or her ideas and aesthetic point of view. Most designers have some trademark features in their work, which is what makes their touch unique or recognizable – regardless of the medium of expression. I think that designing for print is somewhat like acting in a live theater production, and web design is similar to being part of a TV series. My analogy might seem a bit out there, but let me explain.

With a print design project, you are given a timeline during which you can make all the modifications you want, and exploit the design brief to its maximum potential. You have a certain space within whose dimensions you have to confine your work, and once you decide to send to print, there is absolutely no way to make changes (without spending a lot of money of course, because nothing is really impossible!). Think of a theatre performance – the production can undergo any amount of evolution and changes within the practice and preparation timeframe, and there is a stage within whose set dimensions the production has to function. Once those curtains go up, you get only one chance that day to put your best forward, there is no way to go back and correct or change anything while the performance is in progress. A print piece is tactile, and so are the performers in a theater presentation – you can meet and speak with them if you so choose, after the curtains go down.

In the case of a series for television, there are a few characters whose circumstances change dynamically with each episode, and the series is constantly evolving to include new characters and situations. Should a member of the cast drop out, the script can be tweaked to alter the course of the series. To me, this is very much like building and maintaining a website – we start out with a sitemap that has sections whose content evolves over a period of time, new sections are added and design modifications can be made ongoing. In a way, there is more flexibility with what you can do with a website as opposed to a print piece. Sure, web design is somewhat limited by constraints on the development end, but technology is evolving so rapidly that these constraints are diminishing a bit more with each passing day.

Basic principles for effective design are applicable in both situations – it just depends on what the designer finds more exciting – the thrill of live applause, or bringing screens alive with their magic!

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SXSW Interactive features five days of compelling presentations from the brightest minds in emerging technology, with tons of exciting networking events hosted by industry leaders, the incredible SXSW Trade Show, which “wows” me every year and an unbeatable lineup of special programs showcasing the best new digital works, video games and innovative ideas the international community has to offer. Taking place March 11-15, thousands of prospective panels get submitted by all kinds of people… The trick is to weed through the panels to hone in on focused area’s of interest that can or will be applicable to your field of interest, or heck perhaps may just seem interesting.

It is near impossible to go through every panel. Here are a few that caught my eye, but I encourage people to keep their eyes on the inter-webs for helpful tips, and also take the 5 seconds to Google the speakers you may be interested in, a little Google research goes a long way. Some panels I chose because I know the presenters are good. Some I picked because the subject matter is interesting to me. And some I selected because the description well… it just seemed pretty darn interesting. For a list of all panels and locations, I have included the following links:

Click here to browse the schedule of 2011 programming

Click here for campus locations and programming types

PANELS WE RECOMMEND (and will be attending):

Design-

How Print Design is the Future of Interaction
This session is about how the history of Print Design is becoming an important influence in the evolution of Interaction Design. As a craft, design for printed media has a rich history. Several generations of designers have pushed its boundaries in countless directions. It has been shaped over several hundred years as both a functional and aesthetic discipline, with a deep foundation of principles, practices, theories, and professional dialogue. In comparison, Interaction and UI Design is still a relatively young field. Its history has largely been driven by technology and functional goals. The dialogue around it has been centered on usability, which has been its purpose in the context of technological advancement. The visual language of UI has evolved from that standpoint: that it should evoke the familiar, analog experience of tools, buttons, knobs, and dials. That foundation has led to a very specific visual language in interactive experiences. In the past ten years however, the relevant technologies that support the design of Interfaces – displays, processing speeds, and rendering engines – have matured to a point that they provide a more capable canvas for design… Presented by Mike Kruzeniski

Anatomy of a Design Decision
What separates a good design from a bad design are the decisions that the designer made. Jared will explore the five styles of design decisions, showing you when gut instinct produces the right results and when designers need to look to more user-focused research. You’ll see how informed decisions play out against rule-based techniques, such as guidelines and templates. And Jared will show you the latest research showing how to hire great decision makers and find opportunities that match your style. Of course, Jared will use his unforgettable presentation style to deliver an extremely entertaining and informative presentation.  Presented by Jared Spool, Founding Principal of User Interface Engineering.

Inclusive Design: Creating Beautiful, Usable & Accessible Websites
The concept of the Web for All is something that we hold dear, but sometimes it feels like we are holding on to it for dear life! There is plenty of knowledge sharing about Web Standards and best practices, but too many opinions about what a website really is. If you ask a designer, a developer and a marketer, you will probably get 3 different answers and this can be a tad problematic when you only have one website. Things that are designed are invariably products of some sort and it became clear that the internet is a product that people interact with using technology. Learning to apply the principles of Inclusive Design to building websites makes sense, but existing technologies and practices in order to ensure its successful implementation is where we are at now. Presented by Ian Pouncey

Creative and Effective Leadership in Design Environments
A search on Amazon shows 62,000+ books on leadership but almost nothing to help creative team leaders build and sustain a creative environment. Creativity and innovation can be delicate and emotionally fraught processes. Leadership theories are helpful, but what do you do when your star designer suddenly starts mailing it in? Or a project team is frozen in infighting? Or one of your designers just can’t find their footing in a new project? When you got your big promotion for being an amazing designer, no one told you that you needed an entirely new skill set. Sink or swim, baby. Learn tips from vision development to team alignment, from bottom-up empowerment to top-down intervention. Presented by Sarah B. Nelson, Hot Studio

Development-

Web Anywhere: Mobile Optimisation With HTML5, CSS3, JavaScript
Web apps, mobile phone apps, websites that work anywhere, SVG, HTML5, Widgets, location-aware sites, Media Queries. Beyond the buzzword assault is a revolution in the way sites are made, what they can do, and how they are accessed.Explore different methodologies for making websites that users can access on mobile phones and other devices, and how to optimize your existing website for mobile. Find out what’s coming around the corner in HTML5 and the W3C APIs that allow websites to access native capabilities on devices.  Presenter: Bruce Lawson

The Politics Behind HTML5
HTML5 is the flavor of the month. Steve Jobs thinks it will feed his cat, Google thinks it means whatever they think is good, and the rest of us are waiting to discover what (apart from video, better forms, and interoperable parsing on the web) it actually *is* when it’s done. Obviously, there is a lot of interest in the next generation of such an important technology, and a lot of discussion about what it will be, how it works, etc. Where the people go, politics follows close behind. From CSSquirrel to MrLastWeek, from the New York Times to bloggers in Kyrgyzstan, people are also watching the politics. And there is a lot of it. On this panel, the people who have been there take you on a guided tour of the (smoky backroom) discussions and deals that shape HTML5, and looks at what is happening now. Where did HTML5 come from? Who were the players, who are the players, and what do they think? Why is X3D not in HTML5 if MathML is? What happened to accesskey, and why are people unhappy? Why does HTML5 have two licenses, and two specs? This panel *won’t* answer your questions about how to include HTML5 in your website. It will explore the thorny questions you want to ask but nobody wants to answer, and we’ll maybe have a little fun along the way.

Creative JavaScript and HTML(5) Visual Effects
It’s time to get creative with JavaScript! Seb Lee-Delisle, Founding partner of BAFTA winning agency Plug-in Media, shows you how to create beautiful visual effects in HTML5 canvas in this 2.5 hour workshop. He’ll also demonstrate how easy it is to convert 3D points into 2D and show you how to make your very own JavaScript 3D engine. Bring a laptop and prepare to get coding! Presented by Seb Lee-Delisle of Plug-in Media

Social Media-

Beyond the Check-In: Location and the Social Web
This panel will look at how the “ever-present human desire to share” leads to success for check-ins using location-based services such as Gowalla and Foursquare. Josh Williams, co-founder and CEO of Gowalla, will explain how people’s propensity to share where they are and what they’re doing is changing the way we communicate.

Williams will also share insights on how geolocation has shaped mobile technology and what’s next for Gowalla and other mobile-social services. He plans to address questions that would be of interest to both journalists and news consumers, including this one: “OK, so I’ve shared all the places I’ve been and connected it with photos and videos. Now what do I DO with all that data?”

Exploring the Twitter APIs
This panel is worth going to if you want to find out how the Twitter API works, how some of its new features came to be, and how it might look and work in the future. In particular, Matt Harris of Twitter will talk about what you can and can’t do with Twitter’s API. The panel is bound to be technical, but at the very least it will help you gain a better understanding of how APIs work.

Mobile-

Designing a Seamless Web to Mobile Experience
Clearly more and more consumers and small businesses are making the move to mobile to help manage their day to day lives. With that migration comes the demand – and expectation – for seamless utility between their Web and mobile experiences. Rather than having services live separate lives via their desktop or Web applications, customers are looking for instant gratification in an end to end experience independent of what device they’re using to access their information. The problem? No one is providing this seamless experience yet – and if they are, it is not meeting customer expectations. Explore the ways that companies can and are making the successful translation of Web to mobile and how that will result in customer delight and uptake of new mobile services across the market. Presented by Omar Green, Director of Strategic Mobil Initiatives at Intuit.

Designing iPad Interfaces – New Navigation Schemas
Lynn Teo of AKQA, an agency specializing in interactive marketing, will look at trends and best practices in iPad application design navigation. Based on an assessment of more than 50 iPad apps, Teo will provide an analysis of navigation methods and will answer questions such as: “Are there specific wayfinding and browsing mechanisms that make for a satisfying and productive iPad user experience?” and “How effective are the navigation approaches? Why are some more/less effective than others?”

App, Shmapp, Tell Me What Works Across Platforms!
This panel could be of interest to publishers and developers who want to better analyze consumers’ behavioral patterns to “develop the best possible mobile application and mold the app to harness the advantages of each platform.” Aaron Forth, director of product design at Intuit’s Mint.com, will look at how mobile apps have changed the way companies interact with their companies and will explain how developers can create behavioral-based apps for the iPhone and Droid platforms.

Behind the Curtain: Secrets of Mobile Application Wizardry
Razorfish’s Paul Gelb says “tens of thousands of developers and hundreds of thousands of mobile applications have gotten it wrong” and have failed to attract active users. Gelb plans to show participants how they can do it right and will talk about the biggest mistakes that developers make when creating apps. He’ll also offer tips on how to measure the performance of a branded application.

Apps vs. Mobile Web: Which to Reach Consumers?
This presentation discusses the pros and cons of using Mobile Web and Applications to reach consumers. It draws on GetJar’s experience as the world’s 2nd largest app store with over 1 billion downloads on what works and what doesn’t to reach consumers on mobile. The presentation will discuss the advantages and disadvantages of using mobile apps vs. mobile web. It will also discuss innovative new ways to use both mediums to reach your consumers in a way that is scaleable and cost effective for your organization. The presentation will also discuss who you can communicate your mobile web / mobile apps offering to your consumers in a way that is clear, simple and easy to follow for consumers regardless of what kind of handset or platform they are using. Presented by Patrick Mork, CMO Get Jar

Personal/Self  Improvement-

Fail Big, Fail Often: How Fear Limits Creativity
It can be difficult to embrace failure when you’re working on deadline and under a tight budget. But Jeramy Morrill of Big Spaceship says failure is a necessary part of creation. During his panel, he’ll talk about how our responses to failure improve or decrease our potential as creative thinkers, and how to get satisfaction out of the process of “failing forward.”

I’m So Productive, I Never Get Anything Done
Media columnist David Carr of The New York Times will look at how technology contributes to, and detracts from, journalists’ productivity. He raises relevant questions for journalists who want to strike a better balance between consuming media and creating it: “Is your desktop a window on the world or just a view of the prison yard?” and “What specific steps have you taken to bifurcate your world into productivity and recreation?”

Miscellaneous-

*Geek Out ALERT! An Interview with Mythbuster Adam Savage
As one of the co-hosts of The Discovery Channel’s & Mythbusters, Adam Savage’s work is interactive at the most literal and basic level — yet also indicative of the forward-thinking approaches to communication celebrated at SXSW. A proponent of both DIY trouble-making and an outspoken advocate for science over rumor, Savage has to balance the enthusiasms that spring for wanting to see something for oneself with the hard facts that have been proven by others time and again. An industrial designer and special effects supervisor prior to busting myths, Savage brings an engineer’s methodology to the problems not just of urban myths and historic legends but to the larger problems of scientific illiteracy and know-nothing-ism in American culture.  Presenter: Ana Marie Cox, GQ Magazine

Q&A With Google & Bing On Website Ranking
This looks like a worthwhile panel if you’re interested in search engine optimization and driving traffic to your site. Danny Sullivan, editor-in-chief of Search Engine Land, will join Google’s Matt Cutts and a representative from Bing to talk about ways to increase your site’s ranking online. They’ll address questions such as: “What are best practices to do well with Google & Bing?” and “What are common design techniques that should be avoided?”

The Grand Challenges in Media
Robin Sloan is a serious media innovator, having moved from Current TV futurist to Kickstarter-funded novelist to media integrator at Twitter. He’s going to “describe the significant unsolved problems in media, and talk about why they matter,” and then offer “a starter kit” of models and ideas that point to a solution.

Tips to surviving SXSW Interactive:

1. It’s OK to skip a few panels. The numerous options of panels, book signings, speaker sessions, and meet-ups can be totally overwhelming, especially for first-timers. But definitely maintain a “must attend” list, but also take time to enjoy the spontaneous hallway conversations that often take place when roaming the convention center.

2. Ditch the lap top, but carry a charger. This tip certainly isn’t for everyone and your job may require that you carry your lap top with you everywhere. If your lap top is optional, then you may want to consider leaving it in your hotel room and instead carry pen/paper or use your phone. You’ll be doing tons of walking to/from/around the convention center and may not have a break to drop off your bag at your hotel before going out.

Between geo-location check-ins on Foursquare or Gowalla, live tweeting during panels, taking notes, and text messages/calls/DMs to meet up with people, you don’t want to run out of juice early in the day.

SXSW has a Volt Recharge Lounge on the ACC floor that will have lots of chargers & plug-in space.

3. Say hello to people! People are very friendly and approachable — even the rockstars of social media and emerging technology. Introduce yourself to people sitting next to you in panels or while walking from one session to another. At SXSW, everyone enjoys learning things such as where other people are from, what they hope to get out of SXSW, and what they think of the Texas BBQ!

4. Arrive early to popular panels. Due to the size of the convention center and number of people trying to get from point A to point B, it can take 10 – 15 minutes to walk from one session to another. Many of the sessions fill up to maximum seating capacity quickly, so if there is a session on your “must attend” list, then not a bad idea to aim to arrive 10 minutes early to that session.

*SXSW Pro Tips. The food always runs out before the drinks at SXSW, so if your only priority for the week is sustaining yourself on the generosity of blogs, publicists, and Internet start-ups, enjoy fighting through that taco-and-Sailor-Jerry’s hangover in order to get in line early enough to gulp down another aluminum-foil chafing dish full of barbecue, rethink this…projections in number of participants for this years SXSW is way higher then last year. Pack a snack or visit one of the bar/restaurants on either 4th or 6th Street like Frank, The Jackalope, B.D. Rileys, and Halcyon, they all usually have SXSW specials during the month.

The learned SXSW-attendee knows that the “free food” is a bonus, but definitely not a guarantee. A day of day panels, shows and industry parties can be quite long—so pad your wallet with a little lunch money.

Also, Block Off Some Time for the Trade Show Block Party…The Block Party will be popping this year from 4:00pm to 6:00pm on Tuesday, March 15, the Block Party is styled after a traditional pub crawl.

Instead of pubs, registrants are encouraged to visit the booths of participating companies for tasty treats and refreshing beverages, both alcoholic and non. This year will feature participation from over 30 entities, so it is sure to be a good time.

To stay up to date on all the SXSW happenings in the Trade Show and beyond, visit the SXSW Schedules often.

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7 Tips to Maintain Your Website Reputation

In order to succeed and combat the competitive online world, you need to maintain a good reputation online. A good reputation does not only require a good website design but a lot more to build confidence, to grow sales and ultimately leads to better revenues and higher profitability.

In today’s Internet buzz nasty rumors, wrong opinions and incorrect news spread rapidly and if not taken timely action to handle the news properly, you may face a serious threat to your online business and credibility.

Here are some simple measures you can take to maintain your website’s reputation:

1. Respond to customers

Being open and responsive to customers is an important part of creating a positive impression and managing your website’s reputation. If someone asks you a question, answer it there or through e-mail. Be quick in addressing your customer issues before the word spreads.

2. Answer the negative comments humbly

Be real, not everyone is satisfied with your work and services. If these people are among the ones spreading negative comments about you for whatever reason like delayed service or unfriendly attitude, answer them instantly to terminate the issue right there!

Be very polite when putting your point of view in front of such people and you’ll sure succeed in saving your reputation. Answering negative remarks modestly can be a great way of turning a bad situation into positive one.

3. Create official online profiles

Create your own platform for users to share their experiences they’ve had with you. Create your own profiles and websites complete with the kind of information you actually want to be available about you. Let users communicate with each other and comment about your products or services, whether positive or negative.

4. Report stolen material from you

It’s very well possible that online competitors may steal material from your website to increase their ranking and traffic. This may lose your credibility among your users, making you “not-so-unique” in their eyes. To control such theft, you can report their site through strict action.

5. Write blogs

Writing blog posts are extremely effective in promoting your business. Through blog reviews and blog comments, you even increase your chance of getting high traffic volumes to your website.

If you or any of the experts in your business have important knowledge like instructions, guidelines, tips and trick that can be useful for the users, share them through writing blog posts, let say you write blog for “basic tips for web design”. This will greatly enhance your online reputation.

6. Optimize For Search Engines

Majority of the internet users accept results from Google searches or any other search engine as highly credible. Therefore, to maintain a good website reputation, don’t forget to optimize your website. You can consult professional search engine optimization services for this purpose.

7. Using the social media

Setting up social media networks in order to maintain your website’s online reputation is a great thought. To begin with, set up your profiles on Twitter, LinkedIn, Facebook and MySpace. Once you have your accounts setup, you will need to do the following things:

- Create a complete profile by putting all the information
- Engage and Interact with the members
- Monitor comments for both positive and negative remarks

You might have spend good time and money for your website design and building up your website’s good reputation, so it’s important not to let anyone drag it through the mud. Follow the above given tips to maintain your positive reputation among the online community.

About the Author: James Parker is a marketing specialist and IT consultant working in diverse domains of IT. He has also worked with some Web design and web development and Web design Firms. He can be approached at jamesparker.cdz@gmail.com.

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